Admin Privacy Policy

Effective Date: April 16, 2026

This Admin Privacy Policy explains how Meezo collects, uses, stores, and protects information related to restaurant or hotel admin users who access the Meezo platform. By using the admin account, dashboard, or related restaurant management tools, the admin agrees to the practices described in this policy.

1. Information We Collect

Meezo may collect and store the following admin information:

• Full name
• Phone number
• Email address
• Date of birth
• Home address
• NIC number
• Bank account details
• Restaurant name
• Restaurant or business address
• Login-related account information used for email and password access

2. Business and Operational Information

Meezo may also collect and process restaurant operational information such as:

• Restaurant sales
• Order totals
• Completed orders
• Cancelled orders
• Order history
• Earnings and profit-related information

3. Customer Information Visible to Admins

To support restaurant order fulfillment and operational work, admins may be able to view certain customer-related information, including:

• Customer name
• Customer phone number
• Customer location details
• Customer order details

This information is made available only for authorized restaurant and delivery-related business purposes through the Meezo platform.

4. How We Use Admin Information

Meezo may use admin information for the following purposes:

• To create and manage admin accounts
• To authenticate admin login using email and password
• To allow admins to accept, reject, and prepare customer orders
• To support menu updates and restaurant profile management
• To show business records such as sales, order totals, and earnings
• To allow customer contact where necessary for order-related purposes
• To maintain security, internal monitoring, and operational reliability

5. Admin Actions on the Platform

Authorized admins may perform actions such as:

• Accepting orders
• Rejecting orders
• Preparing orders
• Updating menu items and restaurant information
• Managing the restaurant profile
• Viewing restaurant earnings and order history
• Contacting customers for legitimate order-related reasons

Additional Identity and Payment Information

Meezo may collect and store additional identity and payment-related information such as date of birth, home address, NIC number, and bank account details where required for account verification, compliance, settlement processing, payment management, or operational record keeping.

6. Data Sharing

Admin information, business information, or admin activity records may be shared with authorized Meezo managers where necessary for platform management, support, operational review, or business oversight.

7. Privacy Responsibilities of Admins

Admins are required to follow these privacy responsibilities:

• Customer data must not be misused
• Driver data must not be misused
• Screenshots, copied records, or shared private platform data are not allowed without authorization
• All visible data must be used only for official business purposes through the Meezo platform

8. Data Protection

Meezo takes reasonable technical and operational measures to protect admin data and business-related information from unauthorized access, misuse, or disclosure. However, no system can guarantee complete security.

9. Data Retention

Meezo may retain admin account records, order history, restaurant business records, and access-related information for operational, legal, security, and support purposes for as long as reasonably necessary.

10. Policy Updates

Meezo may update this Admin Privacy Policy from time to time. Continued use of the admin account or platform after updates means the updated policy is accepted.

11. Contact

For questions regarding this Admin Privacy Policy, please contact Meezo support.

Email: support.meezo@gmail.com
Phone: +94756561963